Privacy Policy – Ringly Max

Last updated: 6th September 2026

This Privacy Policy explains how Voxstream Technologies Pvt. Ltd. (“VTPL”, “we”, “us”, “our”) collects, uses, discloses and protects your information when you use the Ringly Max mobile application (“App”) and the website ringlymax.com (“Website”). Ringly Max is an astrology app that provides a personalised birth chart (Kundli), Tara (our AI astrologer), and live consultations with real astrologers over chat, audio and video. The App and Website together are referred to as the Platform. By using the Platform, you acknowledge that you have read, understood and agreed to this Privacy Policy and consent to the handling of your information as described.

1. Information We Collect

1.1 Information You Provide

Account Information: Name, username, email, phone number, date of birth, gender (optional).
Astrology Information: Your date of birth, time of birth and place/location of birth, and other details you provide to generate your Kundli and personalised astrology guidance.
Content & Consultations: Messages, questions, chats, and audio/video calls with Tara (our AI astrologer) and with human astrologers. Audio and video consultations may be recorded and monitored for safety, quality and dispute resolution (see also our Terms & Conditions).
Subscription & Transaction Information: Subscription or trial status, coin purchases, plan, transaction/order ID and payment status (payment card and banking details are handled by our payment partners, not stored by us).
Verification Data: Identification details needed for authentication or security checks.
Feedback / Support Queries: Any content you share with our support or via surveys.

1.2 Information Collected Automatically

Device Information: Model, OS, language, time zone, browser type.
Usage Information: Features used, time spent, interactions, preferences, session logs.
Location Data: Approximate location based on your device settings.
Log Data: IP address, crash reports and diagnostic data.

1.3 Information From Third Parties

Data shared by service providers, advertisers, analytics partners and other users interacting with your content.

2. How We Use Your Information

We use your information to:

3. Sharing of Your Information

3.1 With Service Providers

With trusted third-party vendors who assist in hosting, analytics, security, communication delivery and customer support.

3.2 With Other Users

Content you share publicly may be visible to other users.

3.3 Within Our Corporate Group

Within Voxstream Technologies Pvt. Ltd. and its affiliates for operational purposes.

3.4 For Legal Reasons

We may disclose information if required to comply with law, regulation or governmental request, respond to legal process, or protect rights, safety or property of users or VTPL.

3.5 In Business Transfers

In events such as mergers, acquisitions or restructuring, relevant data may be transferred.

4. Storage of Your Information

Your data is stored securely with Google Cloud Platform on servers located in India. We use appropriate technical and organizational measures to protect your personal data. However, no system is entirely immune from security risks.

5. Your Rights

You may have rights to access, correct, delete your data, withdraw consent, or request a copy by contacting support@ringly.in.

6. Data Retention

We retain your information as long as your account is active, as necessary for purposes outlined in this policy, and as required under law. Certain logs or aggregated data may remain stored after deletion for compliance and security.

7. Third-Party Links & Embeds

The Platform may display links or content from third-party websites or services. We are not responsible for their privacy practices. Please read their Privacy Policies before interacting with them.

8. Communications

We may use your information to send service updates, account notifications, security alerts, and promotional communications (with consent). You can opt out from promotional messages at any time.

9. Children’s Privacy

The Platform is intended for adults aged 18 and above and is not directed to children. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a minor, we will take steps to delete it. See our Child Safety Standards for more.

10. Changes to This Privacy Policy

We may update this Policy periodically. Continued use of the Platform after updates constitutes acceptance of the revised Policy. Significant changes will be notified within the Platform or via email.

11. Contact – Grievances

Grievance Redressal
Ringly Max Team
Voxstream Technologies Pvt. Ltd.
F72, Kamla Nagar, Delhi – 110007
Email: support@ringly.in