Ringly Max – Content & Community Guidelines

Last updated: 6th September 2026

These Content & Community Guidelines (“Guidelines”) outline what is and is not allowed on Ringly Max, an astrology app owned and operated by Voxstream Technologies Pvt. Ltd. (“VTPL”). Our goal is to keep Ringly Max a safe, respectful space for users and astrologers alike. By using the Ringly Max app and ringlymax.com — including chats and audio/video consultations with Tara (our AI astrologer) and with human astrologers — you agree to follow these Guidelines, which form part of the Terms of Use. They apply to messages, call conduct, profile details and any other content shared on the platform. To protect our community, we enforce these rules through a combination of automated systems and human moderation, and audio/video consultations may be recorded and reviewed for safety.

1. Prohibited Content

Content falling under the categories below is not allowed on Ringly Max.

1.1 Violence, Terrorism & Criminal Activity

• Threats of violence, physical harm or property damage
• Promotion, support or depiction of terrorism, extremism, or organised crime
• Incitement to violence, riots, or unlawful behaviour
• Display or sale of weapons intended for harm
• Instructions for committing crimes (fraud, hacking, violence, etc.)

1.2 Hate, Discrimination & Harassment

Content that targets or demeans individuals or groups based on:

• Religion or belief
• Caste, ethnicity, nationality
• Gender, sexual orientation, gender identity
• Disability, medical condition
• Socioeconomic or protected characteristics

Harassment includes:

• Abusive or demeaning comments
• Bullying or coordinated harassment
• Sharing personal insults or slurs

1.3 Sexual Content & Nudity

• Nudity, pornography, sexually explicit material
• Depictions of sexual acts (real or simulated)
• Exploitation, grooming, or sexualisation of minors
• Offers or promotion of sexual services
• Fetish content, graphic sexual references
• Limited educational or art-based content may be reviewed case-by-case but is generally discouraged.

1.4 Child Safety

Ringly Max has zero tolerance for Child Sexual Abuse and Exploitation (CSAE). The following is strictly prohibited:

• Content involving minors in sexual or exploitative contexts
• Endangerment of minors
• Grooming, solicitation, or inappropriate communication with minors
• Sextortion, or threatening/blackmailing minors using images or content
• Child trafficking or facilitation of the commercial sexual exploitation of minors
• Content that appeals to children but contains adult themes, excessive violence, or promotes negative body image

We remove Child Sexual Abuse Material (CSAM) and take appropriate action against violating accounts immediately upon obtaining knowledge of such content, and report confirmed CSAM to the National Center for Missing & Exploited Children (NCMEC) and/or the relevant regional authority (including India's cybercrime reporting portal at cybercrime.gov.in), as required by law.

1.5 Illegal or Regulated Goods/Services

• Sale or promotion of drugs, controlled substances, or drug paraphernalia
• Unlicensed sale of alcohol or tobacco products
• Human trafficking, illegal services, or unsafe medical procedures
• Firearms, explosives, and dangerous weapons

1.6 Self-Harm, Suicide & Dangerous Acts

• Encourages self-harm, suicide, extreme dieting or body harm
• Depicts dangerous acts without professional context
• Glorifies or romanticises mental health crises
• Supportive or educational content should be handled sensitively.

1.7 Graphic, Shocking, or Disturbing Content

• Graphic violence (blood, injury, death)
• Gore, medical procedures shown in disturbing ways
• Disturbing pranks or harmful challenges

2. Misleading, Fraudulent or Harmful Content

2.1 Misinformation & Fake News

• Content that may cause harm by misleading users about public safety, health, medicine, emergencies, elections, civic processes, disasters or crises

2.2 Spam & Scams

• Phishing, fraud, impersonation
• Fake giveaways or deceptive schemes
• Artificial engagement (buying likes, comments, followers)
• Malicious links, malware, or harmful scripts

2.3 Impersonation

• Pretend to be another person, public figure, organisation or brand
• Create accounts that mislead about identity or affiliation
• Parody is allowed only with clear indication

3. Intellectual Property & Copyright

• Only post content you own or have rights to use
• Uploading copyrighted videos, music, images, or text without permission is prohibited
• Plagiarism or copying others' creative work is prohibited
• Re-uploading content from other platforms without rights is prohibited

4. Privacy & Personal Data

• Do not share private information without consent
• Do not upload intimate images of others without consent
• Do not engage in doxxing, stalking, or violation of personal boundaries
• We act swiftly on privacy violations

5. Platform Integrity

• Do not reverse-engineer or interfere with Ringly Max systems
• Do not manipulate rankings or recommendation algorithms
• No automated accounts or bots
• Do not abuse reporting or moderation systems
• Do not misuse platform features to evade enforcement

6. Additional Non-Permitted Content

• Deepfakes used to harass, defame, or mislead
• Posts designed solely to shock or offend
• Repeated posting of low-quality, irrelevant or harmful content

7. Enforcement & Consequences

• Warning or temporary feature restrictions
• Content removal
• Account suspension
• Permanent account ban
• Referral to law enforcement where legally required
• Removal of spam networks or coordinated harmful behaviour
• Minor or unintentional violations may receive a warning first

8. Reporting Violations

If you notice violating content or behaviour, or have any feedback or concerns about the platform:

• Use the in-app Report feature
• Email us at support@ringly.in

Our moderation team reviews reports 24×7 and acts quickly while ensuring fairness. Reports involving child safety or CSAE concerns may also be sent directly to our designated point of contact below.

9. Appeals

If you believe your content was removed or your account was restricted by mistake, request a review through the app or contact support@ringly.in. Decisions made after review may be final.

10. Contact – Grievances

Grievance Redressal
Ringly Max Team
Voxstream Technologies Pvt. Ltd.
F72, Kamla Nagar, Delhi – 110007
Email: support@ringly.in

Designated Point of Contact for Child Safety (CSAE) Reports
Email: naman@ringly.in